Terms & Conditions
Last updated: 3 November 2026
These terms and conditions (the Terms) apply to everyone who uses the Aus Truck Market website at austruckmarket.com.au (the Site), whether you are browsing, sending an enquiry, holding an account or listing a truck for sale. In these Terms, we, us and our mean the operator of Aus Truck Market, and you means the person using the Site. If you use the Site on behalf of a business, you confirm you are authorised to accept these Terms for that business, and "you" includes it.
By using the Site you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.
1. What Aus Truck Market is, and what it is not
Aus Truck Market is an online advertising marketplace. Private sellers and dealers place listings for trucks, and buyers browse those listings and contact sellers directly.
- We are not a party to any sale. Any contract to buy or sell a truck is made directly between the buyer and the seller. We do not own, hold, inspect, value, insure, deliver or transfer any truck listed on the Site.
- We are not a dealer, auctioneer or agent for buyers or sellers, and we do not take a commission on the sale price.
- We do not handle the purchase money. Deposits and payments for a truck pass between buyer and seller. The only payments made through the Site are listing fees paid by sellers to us.
- We do not verify every claim in a listing. We review listings before they go live (see section 6), but that review is not an inspection, a mechanical assessment or a check of ownership, finance or registration.
2. Using the Site
Browsing listings and sending enquiries to sellers is free. You agree not to:
- use the Site for anything unlawful, misleading or fraudulent;
- copy, scrape or harvest listings, photos or contact details by automated means, or republish them elsewhere, without our written permission;
- use contact details obtained through the Site to send unsolicited commercial messages, which may also breach the Spam Act 2003 (Cth);
- interfere with the Site's security or operation, including by introducing malicious code, probing for vulnerabilities, or bypassing any captcha, rate limit or access control; or
- impersonate another person or business, or misrepresent your connection with one.
3. Accounts
You need an account to list a truck. To hold one you must be at least 18 years old and able to enter into a binding contract. You must give us accurate details, keep them up to date, keep your password private and tell us promptly if you think someone else has used your account. You are responsible for what happens under your account unless it results from our failure to take reasonable care. We may require you to confirm your email address before you can list.
4. Sellers: private sellers and dealers
When you set up a seller profile you tell us whether you are a private seller or a dealer. Dealer status is confirmed by us; until it is, your account is treated as a private seller account. If you sell trucks in trade, you must hold every licence and registration the law of your state or territory requires for that trade, and you must identify yourself as a dealer in your listings. Dealers also remain responsible for the obligations that apply to them under the Australian Consumer Law, including the consumer guarantees and any statutory warranty that applies to vehicles they sell.
5. Listing rules
Each listing you place must:
- be for a real truck that is available for sale and that you own or are authorised in writing to sell;
- describe the truck accurately and not leave out anything that makes the listing misleading, including known defects, accident or write-off history, and whether the truck is under finance or otherwise encumbered;
- use photos of the actual truck being sold, taken by you or used with permission;
- show a genuine asking price in Australian dollars, stating whether GST applies where you are registered for GST;
- show the location where the truck can be inspected; and
- comply with all applicable laws, including the Australian Consumer Law's prohibition on misleading or deceptive conduct.
You must not list stolen trucks, trucks you are not entitled to sell, duplicate listings of the same truck, "bait" listings for trucks that are not available, or listings that are mainly an advertisement for something else. You must not put phone numbers, web addresses or other contact details into photos or listing titles. Once a truck is sold you must withdraw the listing promptly.
You keep ownership of the content you supply. You grant us a non-exclusive, royalty-free licence, for as long as the listing is on the Site and a reasonable time after it ends, to host, display, reproduce, format and crop that content on the Site and in promoting the Site (for example in search results and on our social media pages). You confirm you have the right to grant this licence.
6. Review and moderation
Every new listing, and every change to a live listing, is reviewed before it appears on the Site. We may refuse a listing or a change, ask you to correct it, or remove a listing that we reasonably believe breaches these Terms, is the subject of a credible complaint, or creates a risk to buyers, sellers or the Site. We will tell you when we refuse or remove a listing and, where it is practical, why. Where a listing is removed because it breached these Terms, no refund is payable for the period it would otherwise have run, except where the law requires one.
A truck that is waiting for review, waiting for payment or held over your plan's listing limit is not visible to buyers.
7. Listing fees
We charge sellers fees to list. The fees and plans available to you are shown before you pay, and the price shown at that point is the price you are charged for that listing or plan. All prices are in Australian dollars and include GST. At the date of these Terms the plans are:
- Private sellers: a monthly fee for each listing, with the first 30 days of each new listing free where a free period is offered. A free period applies once per listing; it does not apply again when a paused listing is resumed.
- Dealers: one monthly subscription for the account, priced by the number of listings live at any one time (for example, a tier covering 1 to 10 live listings, 11 to 50 live listings, or more). Listings beyond your tier's limit are accepted but held, and go live once you move to a larger tier or a live listing comes down.
- Introductory dealer offers: from time to time we offer dealers a free period on a dealer plan, with a listing limit and a written end date. The particular terms of the offer are shown to you when you accept it. Before the free period ends we will remind you to add a payment method. If none is added by the end date, the subscription pauses and your listings stop showing until you add one.
Payments are processed by Stripe on our behalf. By starting a paid plan you authorise us, through Stripe, to charge your nominated card or bank account at the start of each billing period until you cancel. If a payment fails, we may retry it; if it remains unpaid, the listings it covers are paused until it is paid. We do not see or store your full card or bank account details.
We may change our fees for future billing periods by giving you at least 14 days' notice by email. If you do not accept a change, you can cancel before it takes effect and the existing price applies until the end of the period you have paid for.
8. Pausing, cancelling and changing plans
- Cancelling or pausing billing. You can cancel billing for a listing or plan at any time from your seller dashboard. Your listing stays live until the end of the period you have already paid for, and is then paused. You are not charged again.
- Resuming. A paused listing is kept on your account. You can resume it by paying again, which starts a new billing period. A resumed listing does not receive a new free period.
- Withdrawing a listing. If your truck sells, or you no longer want to sell it, withdraw the listing. Withdrawing takes the listing down straight away and ends its billing.
- Changing dealer tier. Moving up a tier takes effect straight away and you are charged the difference for the rest of the current period on a pro-rata basis. If you move up during a free period, the free period ends and the new tier is charged from that date. You can move down a tier at any time, provided your live listings fit within the lower tier's limit; the lower price applies from your next billing date, with no credit for the current period.
- Refunds. Except as set out in these Terms or where the Australian Consumer Law gives you a right to a remedy, fees are not refunded for part of a billing period after you cancel, pause or withdraw.
9. Buyers: do your own checks
Listings are written by sellers, and the seller is responsible for them. Before you pay any money we strongly recommend that you:
- inspect the truck in person, or have an independent heavy vehicle mechanic inspect it for you;
- run a search on the Personal Property Securities Register (PPSR) using the truck's VIN to check for finance owing, and for stolen or written-off records;
- confirm the registration status and any roadworthy, safety or inspection certificate required in your state or territory; and
- confirm the seller's identity and their right to sell, and pay by a traceable method once you are satisfied.
Never pay a deposit to someone you have not verified, and be wary of requests to pay by gift card, cryptocurrency or overseas money transfer, or to deal outside Australia. Our used truck buying guide explains these checks in more detail. If you see a listing you believe is fraudulent, please tell us.
10. Enquiries and messages
When you send an enquiry about a listing, the details you enter (such as your name, email address, phone number and message) are sent to the seller so they can reply to you. Sellers may use those details only to respond to your enquiry about that truck, and must not add you to a mailing list or send you marketing without your consent. We may keep a copy of enquiries to operate the Site, deal with complaints and prevent misuse.
11. Your rights under the Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (the ACL). Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the ACL or any other law that cannot lawfully be excluded, restricted or modified.
Where our services are not of a kind ordinarily acquired for personal, domestic or household use or consumption, and the law allows us to do so, our liability for a failure to comply with a consumer guarantee is limited, at our option, to supplying the services again or paying the cost of having them supplied again.
12. Limits on our liability
Subject to section 11, and to the extent permitted by law:
- we are not responsible for the condition, safety, legality, ownership or description of any truck listed, for the conduct of any buyer or seller, or for any contract between them, because we are not a party to it;
- we do not promise that the Site will be available without interruption or free of errors, though we will take reasonable care to keep it running and secure;
- we are not liable for any indirect or consequential loss, or for loss of profits, revenue or business opportunity, arising out of your use of the Site; and
- our total liability to you for all claims connected with the Site is limited to the total fees you paid us in the 12 months before the claim arose.
These limits do not apply to liability that cannot be limited by law, including liability for personal injury caused by our negligence, or to loss caused by our fraud or wilful misconduct.
13. Your responsibility to us
If you breach these Terms, or a listing you place infringes someone else's rights or breaks the law, you are responsible for the loss that breach causes us, including reasonable costs of dealing with third party claims, except to the extent the loss was caused or contributed to by us.
14. Suspension and closing accounts
You can close your account at any time by contacting us; cancel any paid plan first so you are not billed again. We may suspend or close an account, or remove its listings, if the account holder seriously or repeatedly breaches these Terms, if we reasonably suspect fraud or other unlawful activity, or if we stop operating the Site. Except where the account is closed for a serious breach or suspected fraud, we will give you reasonable notice first and refund any fees paid for the period after closure.
15. Complaints and disputes
If you have a complaint about the Site, a listing or these Terms, please contact us first so we can try to resolve it. Disputes between a buyer and a seller about a truck are for the buyer and seller to resolve between themselves; we may, but are not obliged to, help. Your state or territory consumer affairs or fair trading agency can also help with consumer disputes.
16. Changes to these Terms
We may update these Terms from time to time, for example to reflect changes to the Site, our plans or the law. The date at the top of this page shows when they were last changed. If a change materially affects sellers with a paid plan, we will email them at least 14 days before it takes effect, and they may cancel before then. Continuing to use the Site after a change takes effect means you accept the updated Terms.
17. General
These Terms are governed by the law of Victoria, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Victoria and the courts that can hear appeals from them. If any part of these Terms is unenforceable, it is to be read down to the extent necessary, and the rest continues to apply. If we do not enforce a right straight away, we have not given it up.
18. Contact us
Questions about these Terms can be sent through our contact page.